Contact Us
Voice:
You can reach Metro's Client Services Department by calling:
800.223.1600 (8:45am - 5:45pm EST)
(Outside U.S. and Canada 212.947.5100, ext. 253)
For ConTexto Latino, please ask for Jackie Ulloa, ext 258.
E-mail:
IMPORTANT: If you prefer to communicate with us by e-mail, please make sure to indicate your name, publication, city, state and the method you prefer we use to respond (e-mail address, or, phone number and best time/day to call). E-mail will be replied to within 24 hours.
Customer Service: service@metro-email.com
For general questions about Metro's family of services, billing, shipments, your service subscriptions, image and editorial requests, or password and user information for MetroCreativeConnection. Answered within 24 hours.
Technical Support: tech@metro-email.com
For questions concerning the operation of MetroCreativeConnection or use of Metro content in software programs, email (answered within 24 hours) or call 1-800-223-1600 (8:45am - 5:45pm EST).
Special Sections, Editorial Features and Themed MicroSites:
editorial@metro-email.com
For all comments, requests or questions regarding Metro editorial features and Timely Features MicroSites.
ConTexto Latino: contexto@metro-email.com
For comments, suggestions and requests relating to ConTexto Latino features, or for information about Metro's creative services.
Comments/Suggestions/Requests: requests@metro-email.com
For comments, suggestions and requests relating to any of Metro's services: Email, call 800-223-1600, or fill out the online You-Tell-Us form available in every MetroCreativeConnection (MCC) Library. Your input helps to shape future content so that we continue to meet, and exceed, your print and online creative and editorial needs. So please, don't hesitate to communicate!